Beyond Sick Care: Co-Designing Health Care with Communities

There are a growing number of initiatives within health care systems to address the social determinants of health. But, how do large health care systems design successful initiatives—those that are of value to the community and make a difference in the lives of children and families statistically closer to death simply because they live in the wrong zip code?

Nick Dawson, executive director of innovation for Kaiser Permanente, challenges us to seek out community members and ask two questions: How do you define health and well-being, and what are your barriers to living your best days?

Besides his work at Kaiser Permanente, Nick serves as the program chair of Stanford’s Medicine X program in the Stanford School of Medicine, where he teaches and engages people in design thinking. He previously led the Innovation Hub at Johns Hopkins Medicine and worked with President Obama’s White House to bring patient co-design to the forefront of health policy and national innovation efforts.

In this video you’ll discover:

• How to look at social determinant problems like the lack of access to food, transportation, jobs, schools, clinics and hospitals—hard things to solve—and work on them through design
• How to recruit community members to become involved in creating solutions that address the needs of their unique community
• How to test solutions to assess: Does it work? Is it desirable? Does it make somebody’s life better? Does it fit?

> Download the transcript